SHIPPING & RETURNS
We currently offer worldwide delivery.
The prices listed below are per order, not per item.
All orders that contain pre order items will be shipped as a whole order when the pre ordered items are ready to be dispatched.
Want to return your order? No problem! You have 14 days to return your order for a full refund or exchange (excluding delivery charge).
CALCULATION, RETURN & EXCHANGE
Want to return your order? No problem! You have 14 days to return your order for a full refund or exchange (excluding delivery charge).#
Please take extra care when trying on your new purchases, as unfortunately we can’t refund or exchange any items that are marked with make-up, fake tan or body lotions etc. All items must be returned with the tags still attached.
Clothing shoes, Hats must be tried on indoors and must not show any signs on wear.
Please ensure all returns are accompanied with a returns note. All returns will be dealt with within a 7 day period, please allow a further 7 working days for refunds to appear back into your account. Please make sure you retain your proof of return.
We recommend that all customers retain a proof of postage receipt and keep this until you have been credited for your returned items.
Exchanges will be processed within 7 days of being received. Exchanges are subject to availability of stock. Please note that exchanges can only be offered for items that are the same item in either a different colour or size. We do not offer exchanges for different items.
*Please note we can only process UK exchanges. All international exchanges will be processed as a refund.
If you have any problems with your order, please contact us at email@example.com within 7 days of receiving your order.
RETURN & EXCHANGE POLICY
Refund & Condition Policy
We offer a 10-day return policy on any item in the unlikely event that you are not entirely happy with your purchase. All we ask is that the item(s) must be posted back to us in the same condition as they were sent, securely wrapped and in a sale-able condition, using Royal Mail. Once you have completed your return form please ensure that you have included it in your return parcel then post to the following address:
*All original tags must be attached
*Items must be returned in the same condition as they were received
*All items must be unworn